Shipping policy

Shipping Policy

Processing Time All orders are processed within –5 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Estimates

• International (USA & others): 15–25 business days | Rates calculated at checkout

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Duties (International Orders) International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and are not included in our shipping rates.

Lost or Damaged Packages LUXIO AURA is not responsible for lost or stolen packages. If your order arrives damaged, please contact us within 48 hours of delivery at [your email].

Contact Us For any shipping inquiries, please reach out to us at [your email] or through our Contact page.